offer services in the following areas:
You want to ensure that your customers make purchases on your web site. You want to ensure they find the information they need. And that they keep coming back. For a B2B site you will want to make sure that your customers can go about their tasks with ease. For a shoot-em-up game you'll want to ensure your users feel stretched, even exhausted after an arduous game. There is a range of disciplines that are needed to make this happen - involving user-centred design, information architecture, interaction design, and graphic design, to name a few. Understanding the business need, the customers, users and other stakeholders, and developing the site map and wireframes, are all necessary to design to the required user experience. We provide all these services.
Web site design very quickly become complex. What is the best structural organization of the set of pages? What are the best labels and titles? What navigation scheme will work best for all our user groups? And what are the best names for the many calls to action (the buttons, links, and menu items)? These questions must be posed and then considered early in the design process. And stakeholders from Marketing, Brand, Strategy and Development must be brought in to help expose the ramifications of candidate designs before any working implementations have been built. We can create the necessary models, such as site maps, that facilitate early feedback.
User Centred Design
By user-centred design we mean the involvement of users throughout
the design process - from the very outset.
Usability is a measure of the support a software product or web
site gives its users in helping them complete their tasks effectively
The "look and feel" of your product is the "user interface".
They are one and the same. This requires both graphic design and
interaction design. And more. It is a multi-disciplinary process;
a user-centred design process. Are you able to specify usability
criteria correctly for each product developed, and do your development
groups meet these criteria repeatedly and consistently? Do your
project plans and Quality Manuals ensure the correct User-Centred
Design activities are scheduled and resourced? Do the intermediate
project deliverables and design documents contain the correct information?
Are your document templates comprehensive? In short, does your
development process as actually followed by your staff, adhere
to best practice in user-centred design? We can assess your organisation's
web site and software development processes and if required to,
also assist with implementing improvements.
A sound basis for developing software and web sites, requires
stakeholder needs to be understood and then to be documented. The
resulting "User Requirements" document must state the necessary
functions the system must provide, and the overall characteristics
known as non-functional requirements, such as usability, performance,
response times, security, maintainability etc. Are you able to determine
your users' requirements and to specify both their functional and
non-functional requirements? Are you able to extend this to the other
stakeholders? We can ensure your development teams begin product
development from a sound footing by starting from a correct Requirements
document comprehensively specifying the requirements of all stakeholders
Developing software applications and web sites requires
conducting many activities - Requirements, Analysis, Design, Build,
Test and Maintenance. Delivering products to time, budget and quality
criteria require a thorough understanding of each of these activities
so as to tailor them to particular characteristics of your product,
the skills of the development team, and the industry segment or
competitive market. We can assist you in making the right decisions.
Additionally, with experience in the Unified Modelling Language (UML),
we can support your development teams in specifying, modelling, writing,
and validating software models and specification documents.
Are you able to deliver software
and web sites to plan and to budget? Are you confident your project
plans and intermediate deliverables reflect best practice in the
industry? Are your software quality manuals understood and followed
by your development staff? With experience in the Capability Maturity
Model, we can set you on the road to controlling your software
development process, so that you can reliably and predictably deliver
software applications and web sites.